Return & Refund Policy
1. Introduction
At YAQUIMALL, LLC (“YAQUIMALL,” “we,” “us,” or “our”), we strive to offer exceptional value through promotions such as BOGO deals, discounted pricing, and clearance sales. This Return & Refund Policy outlines the terms applicable to such purchases and is governed by the laws of the State of Florida, United States.
2. YAQUIMALL Deals, Discounted & Clearance Items Policy
A. YAQUIMALL (Buy One, Get One) Deals: The free or discounted item is considered Final Sale and cannot be returned or exchanged. If a return is requested, the entire bundle must be returned, or the value of the free/discounted item may be deducted from the refund.
B. Discounted Items: All discounted items are Final Sale and not eligible for return or exchange. Exception: returns are allowed only if the item is damaged or defective upon delivery.
C. Clearance Items: All clearance items are Final Sale. No returns or exchanges permitted. Exception: damaged or defective items may qualify for replacement or refund subject to verification.
3. Quality Assurance & Customer Support
YAQUIMALL maintains quality standards across all products. If an issue arises, contact customer support promptly and provide order details and supporting evidence such as photos. We will work to resolve issues efficiently.
4. Damaged or Defective Items
If you receive a defective or damaged product, notify us within 48 hours of delivery. Include your order number, description of the issue, and photos if applicable. Resolution options include replacement, store credit, or refund if replacement is unavailable.
5. Customer Communication & Transparency
YAQUIMALL is committed to clear promotional terms, transparent pricing, and accessible support. Customers are encouraged to review product details carefully before purchase.
6. Changes to This Policy
YAQUIMALL reserves the right to modify this policy at any time. Updates are effective upon posting. Continued use of the Site constitutes acceptance.
7. Governing Law
This policy shall be governed by and interpreted in accordance with the laws of the State of Florida, United States.
8. Contact Information
Email: info@yaquimall.com
Address: 515 N. Flagler Drive Suite 350, West Palm Beach, FL 33401